COVID-19 Measures

At Cobham Dental we are focused on making sure our patients feel comfortable, protected, and can access the treatment and care they need in a safe environment throughout the COVID-19 pandemic. We will continue to follow the strict guidance laid down by the Department of Health and the Chief Dental Officer for England which we must adhere to.

We would ask that, in line with Government guidance in healthcare settings, you still wear a mask or face covering on arrival at the practice. We will ask you some screening questions on arrival and continue to maintain social distancing with other patients. Should you feel unwell, be awaiting a PCR test result or have been told to isolate, please contact us by phone to postpone your appointment.

Whilst these protocols are onerous on staff and patients alike, they have enabled Cobham Dental to remain open and to maintain a perfect Covid-free record. We hope you agree that continuing to be robust in our adherence to government requirements is still important for all our benefit.

How your appointment will progress

Pre appointment we will ask you to:

  • Complete and update your medical history form as well as a COVID-19 screening assessment verbally and online (if possible).

At your appointment visit:

  1. On arrival we will ask you to ring the doorbell and await assistance.
  2. On successfully answering our screening questions we will invite you into the practice and request you wear a face mask.
  3. We will provide you with hand sanitiser.
  4. You will then be asked to put your possessions in a sealed box for the duration of your visit.

How can you help us?

Your understanding and support is greatly appreciated and we will be reliant on your collaboration.

  • Ideally phone or email us to communicate with our reception team routinely, rather than visiting in-person.
  • When arriving for a booked appointment it would be greatly appreciated if you could:
    • Come alone, unless you require the assistance of a carer or are accompanying a child (where possible with no other siblings)
    • Bring as little with you into the practice as possible
    • Maintain a two-metre distance from other patients and staff
    • Prefer to pay by card
    • Clean your teeth at home prior to your appointment